1. Introduction
Only Divorce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website onlydivorce.in and related services.
2. Information We Collect
2.1 Personal Information
- Mobile Number: Required for OTP verification and account access
- Language Preference: For appropriate support group matching
- Support Topic Selection: To connect you with relevant groups
- Subscription Tier: For billing and service access purposes
2.2 Payment Information
- Payment method details (processed securely through third-party providers)
- Transaction IDs and payment status
- Billing information as required by payment processors
2.3 Usage Information
- Session attendance and participation logs
- Platform usage patterns and preferences
- Support group interaction data (anonymized)
3. How We Use Your Information
Support Group Matching
Connecting you with appropriate support groups based on language and topic preferences
Payment Processing
Processing subscription payments and maintaining billing records
Anonymity Protection
Ensuring complete anonymity in all support sessions and discussions
Service Improvement
Analyzing usage patterns to improve our support services (anonymized data only)
4. Information Sharing and Disclosure
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols
Secure Storage
Data stored on secure servers with access controls and monitoring
Access Control
Limited access to personal data on a need-to-know basis
6. Complete Anonymity in Support Sessions
Our Anonymity Promise
We guarantee complete anonymity in all support group sessions:
- No real names are shared in group sessions
- Pseudonyms or first names only are encouraged
- No personal contact information is exchanged
- Session recordings are prohibited
- Meeting links are generated uniquely for each session
7. Your Rights
You have the following rights regarding your personal information:
Access
Request access to your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your account and data
Portability
Request a copy of your data in a structured format
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website:
9. Third-Party Services
We use the following third-party services:
- Google Meet / Zoom: For hosting support group sessions
- Payment Gateways: For processing subscription payments
- Google Cloud: For backend infrastructure and data storage
- Hostinger: For website hosting
These services have their own privacy policies, and we encourage you to review them.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until account deletion is requested
- Payment Records: 7 years for tax and legal compliance
- Session Logs: Anonymized data retained for service improvement
- Communication Records: As required by applicable laws
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
14. Important Disclaimer
NO CERTIFIED PROFESSIONALS
Remember: NO LAWYERS, Moderators, or Counsellors on this platform are certified professionals. This platform is purely for peer support and divorce facilitation.
NO RECONCILIATION services are provided.